A.W. Chesterton Company

  • Order Fulfillment Scheduler

    Location US-MA-Groveland
    Posted Date 3 weeks ago(6/28/2018 2:02 PM)
    Job ID
    2018-2443
    Shift
    1st Shift
  • Overview

    Who We Need:

     

    You have experience managing inventory counts and have exceptional attention to detail.

    You can juggle several different tasks without jeopardizing quality!

    You have excellent communication skills!

     

    Given these skills, you could work anywhere.  So why not bring your talents somewhere great? 

     

    How about working at a company:

    • With 130+ years in US manufacturing, whose business is still growing
    • That is led by successful, strategic, personable leaders who know your name
    • That has a significant global environmental impact with products and services that prevent and reduce industrial pollution
    • That encourages you to dedicate 5% of your on the clock time to career development 
    • That gives you a formal on-boarding program to get you on a fast path to success  
    • That offers tuition reimbursement, a global employee recognition program where you can win gift cards, a mentoring program, a paid volunteerism time-off program, a scholarship program for children of employees and many more!
    • That has people who are fun, smart, engaged and like working together to bring world-class service to our Customers every day

    Check out our formal job description below:

    Job Summary:

     

    Tracks customer orders through the production or fulfillment process from placement to completion. Receive orders, inputs specifications and deadlines, and monitors progress. Liaises with internal departments to ensure that all downline activities will meet internal and external due dates. This individual must be highly motivated and self-driven to ensure our internal/external customers receive superior service and quality products.  

     

    Responsibilities:

    • Perform inventory transaction to maintain product reservations and releasing of picking lists for order fulfillment.
    • Act as an escalation liaison between customer service, production, and procurement to resolve issues that impact service to our customers by handling moderately complex issues and refers more complex issues to designated manager
    • Measure and report on delivery on time performance.  
    • Monitors daily order entry reports and communicates scheduling problems and concerns to Customer Service Team.
    • Represent the organization/department regarding specific issues or projects as necessary
    • Assists management in resolving problems concerning late delivery, and shortages.
    • Prepares and provides various reports for management. Participates actively in departmental and cross functional meetings.
    • May attend daily production meeting to report customer service issue. .

    Complexity of Duties:

    • Work independently, and as a team member with all areas of the business
    • Work in a fast environment and multitask is necessary
    • Leverage resources in meeting the demands of both internal and external customers to prevent delays in production schedules and/or allocation of additional resources
    • Contacts are frequent with all levels of the organization and internal customer concerning projects and/or scheduling requirements
    • Work under general supervision to establish priorities, plan workload and establish commitments for task completion

    Essential Skills:

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Advanced written, verbal, communication and interpersonal skills
    • Demonstrated ability to multitask and manage projects
    • Thorough understanding of materials, scheduling, inventory control and logistic functions
    • Advanced problem-solving, and planning abilities

    Education and/or Experience:

    • High School Diploma and 2 to 4 years of manufacturing and logistics experience
    • Computer skills, including all Microsoft Applications, are essential
    • Experience with inventory transactions and/or functional knowledge of MRP is preferred

    Other Skills and Abilities:

    • Customer service skills.
    • Ability to work according to written / verbal instructions and / or procedures
    • Ability to work under frequently changing priorities and to manage multiple projects simultaneously
    • Special Attention required to detail and accuracy

    Physical Demands:

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees assigned to certain tasks within this job may be required to participate in our Medical Surveillance Program. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear and reach with hands and arms. Specific vision abilities required by this job include close vision. Moderate noise (i.e.; computer printers, traffic) exists daily in the work environment. Typical conditions include office and machine shop environments, working with computers and other office tools. Must be willing to wear proper protective equipment and adhere to all safety requirements in a machine shop environment.

     

    A.W. CHESTERTON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

     

    All of A.W. Chesterton Company employment is contingent upon successfully passing a background check, drug test, and the respective medical surveillance requirements.

     

    Chesterton is an equal opportunity employer  M/F/V/D

     

    #LI-DNI

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