At Chesterton, we have a laser focus on our customers. The Learning & Development Specialist develops learning solutions to provide documentation, training, and support for our on-line customers. This role develops training that is enhanced by the internet, intranet, extranet, or other electronic media, including instructor-led training, self-paced learning, online mentors, online support, video on demand, virtual classrooms, and virtual labs to ensure the maximum learning opportunity for end users.

Job Model:  Hybrid

All fully remote positions will require you to travel on site 2-4 times per month depending upon business needs at your own expense.

Hybrid positions will require employees to work both on-site and remote each week under a schedule that has been determined and agreed upon by you and your manager.

On-Site positions will require employees to work on-site for each of their scheduled shifts.

• Reviews company learning and development programs to assess their potential for on-line delivery and advise appropriate managers on which areas of the curriculum can be redesigned/enhanced using e-learning

• Develops instructional material, coordinates, writes and edits educational content, and incorporates current technology into learning solutions

• Evaluates and confirms learning objectives through ongoing needs assessments

• May be responsible for developing action plans, timetables, benchmarks, quantitative targets for the online programs and projects

• Researches and recommends e-learning technologies, methods, and systems then implements new e-learning strategies aligned with the business’ strategic plan

• Responsible for all aspects of the Learning Management System (LMS) software

• Provides software support to employees in need of assistance for project activity

• Creates, customizes and publishes self-paced interactive learning content in collaboration with subject matter experts

• Provides documentation, training, and support to Online Training users

• Supports external and internal customers with better understanding, installing, and selling company products

• Performs work under general supervision

• Handles moderate issues and problems, and refers only more complex issues to higher-level staff

• Possesses comprehensive knowledge of subject matter

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication, interpersonal and organizational skills

• Project scheduling and planning skills

• Ability to lead projects, working with other employees and other departments

• Must have the ability to quickly learn and use new software

• Knowledge and understanding of Instructional Systems Design Process

• Ability to develop course curriculum and associated materials

• Occasional travel required. Valid driver’s license required.

• Bachelor’s degree or equivalent experience

• 2-4 years of relevant experience

• Sufficient in Microsoft Office suite

• Experience in implementing Learning Management Solutions

• E-learning certification from a recognized training source preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, use arms, talk, or hear. Vision requirements are close and long distance. The noise level in the work environment is usually moderate.

A.W. CHESTERTON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

All of A.W. Chesterton Company employment is contingent upon successfully passing a background check and the respective medical surveillance requirements.

Chesterton is an equal opportunity employer  M/F/V/D. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-DNI